How to increase visibility of government ICT projects for external stakeholders - A case of the Dutch government
This thesis proposes an ICT investments disclosure mechanism not limited to retrospective costs but encompassing pro-active reporting on future benefits.
Nadia Ahmad Awan
Master thesis, International Master in Management of IT, Tilburg University (The Netherlands), Turku University (Finland), Université Aix-Marseille III (France)
Paul Laifa (Université Aix-Marseiile III), Pieter Ribbers (Tilburg University), Aske Plaat (Ministery of Safety and Justice, The Netherlands & Tilburg University), Joost Visser (Software Improvement Group & Radboud University Nijmegen)
In spite of stated transparency goals, governments around the world have been reported to be unable to convey meaningful information about ICT investments to external stakeholders. This thesis proposes an ICT investments disclosure mechanism not limited to retrospective costs but encompassing pro-active reporting on future benefits. The Dutch situation is used as a case study, which was investigated through theme-based interviews with multiple stakeholders. The feasibility and usefulness of the proposed mechanism is demonstrated through application to a large government system that is currently being developed.
How to increase visibbility of government IT projects for external stakeholders